487 Data Entry Hours Saved for Global Automotive Logistics Company

Company Overview

This group offers fully integrated services and serves a broad range of industries such as automotive, consumer goods and electronics, healthcare and pharmaceutical and aeronautics. Operating in three locations: Sydney, Brisbane, and Melbourne.

The Problem

This Global Supplier operating in three locations — Sydney, Brisbane, and Melbourne — found time wasted on manual processes as one of the biggest challenges faced by the organisation, and there was an immediate need to automate five processes that took the most amount of time to capture data.

Too many manual data entry processes and not enough resources to increase productivity and service levels.

• 5 processes with an overflow of manual data entry required.
• CargoWise One is an integrated system which can be used to automate many of the company’s processes, but was limited when it came to automating manual data entry.

It is in these situations, when you realise that technology can simplify processes but human intervention is still required to maintain the automation.

The Solution

The client was not in a position to hire more staff and add more operating expenses to the business, which can also lead to higher staff turnover if mundane tasks are kept within the company with the Great Resignation looming.

The client started using CargoDoc and RPA through our Business Process Offshoring office with Citrus Global to automate their data entry into their CargoWise One system from January 2022.

Their main goals in doing this were to save time, reduce costs, increase efficiency, and reallocate resources towards growth.

Client Benefits

The following is a monthly average of data entry lines automated, and we did a quick calculation to see how much the client has saved in terms of time and costs. Why invest when there is no return?

The Monthly Results Speak for Itself

Compiling — taking an average of 1 minute per line to be captured.

Costing — RPA costing, taking an average of 2 minutes per line to be captured due to its complexity in nature. This is the costing that is captured into the CargoWise system using Robotic Process Automation.

PO Management

With a purchase order system, the purchase orders are automatically created and synced with your accounting system. So there is no need to have a dedicated resource for data entry into your accounting system. As your company grows, you need better access controls — this allows you to control individual users or user group access.

• Improves efficiency and reduces error rates
• Document management
• Improves delivery times
• Streamlines inventory management
• Enhances decision-making capabilities

What Are the Advantages of Automated Purchase Orders?

Humans are quite error-prone when it comes to entering purchase orders containing identical or near-identical information. An automated system can generate error-free purchase orders in a fraction of the time, freeing the humans up to do what they do best.

Statistics of Savings